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DATA PROTECTION · REPUBLIC OF IRAQ

Privacy Policy

Commitment to Personal Privacy & Confidentiality

01.Constitutional Foundation & Privacy Pledge

At Maison de Fyné, we regard customer privacy as an inviolable standard of luxury. Our privacy practices are grounded in the principles of personal liberty and confidentiality enshrined in Article 17 of the Constitution of the Republic of Iraq (2005), which protects the sanctity of personal privacy and communications, alongside Iraqi civil jurisprudence.

This policy clarifies how we collect, safeguard, and utilize customer information across our digital atelier, customizer, and concierge communications.

02.Information Collected by the Atelier

In the course of providing our bespoke products and services, we collect only information strictly necessary for fulfilling transactions:

  • Contact Particulars: Full name, telephone contact, and email address for order dispatches and order verification.
  • Delivery Coordinates: Residential or commercial delivery address in Iraq, GCC, or international destinations.
  • Bespoke Customization Specifications: Monogram initials (letters and foil tone preferences) chosen for personalized craft.
  • Transaction Data: Payment verification status, chosen currency (IQD/AED/USD), and billing records. Note: We do not store raw credit card numbers; payment tokens are handled securely via PCI-compliant gateways.

03.Purpose of Data Processing

We process your personal information strictly for legitimate commercial purposes:

Order Execution

Artisan personalization, quality verification, packaging, and secure delivery logistics.

Concierge Service

Addressing customer inquiries, order modifications prior to engraving, and client assistance.

04.Non-Disclosure & Third-Party Limitations

Fyné maintains an uncompromising policy against selling, leasing, or distributing client information to unauthorized commercial entities or marketing brokers.

Data is disclosed strictly to essential operational partners—specifically licensed courier companies and accredited payment gateways—solely to complete fulfillment. Any disclosure mandated by lawful decree shall strictly adhere to judicial processes mandated by Iraqi regulatory authorities.

05.Data Security & Electronic Integrity

In compliance with the security provisions of Iraqi Electronic Signatures and Electronic Transactions Law No. 78 of 2012, we implement enterprise-grade encryption (TLS/HTTPS), restricted database credentials, and session access controls to protect stored personal information from unauthorized access, loss, or alteration.

06.Customer Rights & Data Rectification

Under Iraqi legal standards and international privacy norms, you hold the right to request review, update, or deletion of your customer account record. You may at any time contact our data protection desk to exercise these rights or revoke marketing communication consent.

Privacy Officer Contact

Direct all privacy notices or data access requests to our Atelier Concierge desk.

Fyneae@outlook.com